Introducing the POLY CCX 500 Business Media Phone, a sleek black IP phone designed for seamless communication and efficiency in professional settings. This phone features a wired handset, supports up to 24 lines, and is ideal for busy environments. It boasts a 12.7 cm (5") LCD display with a high resolution of 720 x 1280 pixels for clear visibility and easy navigation. For superior audio quality, the device supports multiple voice codecs, including G.711alaw, G.711ulaw, G.722, G.729ab, OPUS, and iLBC, ensuring versatile voice transmission. It is equipped with a Gigabit Ethernet LAN interface that handles data rates of 10, 100, or 1000 Mbit/s, providing fast and reliable network connectivity. This model is Open SIP and PoE-enabled and compliant with GSA/TAA standards, making it a reliable choice for organizations requiring specific regulatory compliance.

The Poly CCX 500 Business Media Phone is designed for professional environments, offering seamless communication with Open SIP support. It features Power over Ethernet (PoE) for convenient power supply. This model is compliant with GSA and TAA regulations, ensuring it meets specific government purchasing requirements. Model number 849B5AA.

Design

Product type 
Product type
IP Phone
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Handset type 
Wired handset
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Product colour 
Product colour
Black
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Phone features

Lines quantity 
Lines quantity
24 lines
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Caller ID 
Caller ID
Yes
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Display

Display 
Display
LCD
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Display diagonal 
Display diagonal
12.7 cm (5")
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Display resolution 
Display resolution
720 x 1280 pixels
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Aspect ratio 
Aspect ratio
16:9
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Touchscreen 
Touchscreen
Yes
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Audio

Speakerphone 
Speakerphone
Yes
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Voice codecs 
G.711alaw, G.711ulaw, G.722, G.729ab, OPUS, iLBC
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Network

Ethernet LAN 
Ethernet LAN
Yes
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Ethernet LAN data rates 
Ethernet LAN data rates
10,100,1000 Mbit/s
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Ethernet LAN interface type 
Ethernet LAN interface type
Gigabit Ethernet
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Wi-Fi 
Wi-Fi
No
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Bluetooth 
Bluetooth
Yes
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Bluetooth version 
Bluetooth version
4.2
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Ports & interfaces

USB 2.0 ports quantity 
USB 2.0 ports quantity
1
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USB Type-C ports quantity 
1
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RJ-9 ports quantity 
1
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Ethernet LAN (RJ-45) ports 
Ethernet LAN (RJ-45) ports
2
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Power

Power over Ethernet (PoE) 
Power over Ethernet (PoE)
Yes
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Operational conditions

Storage temperature (T-T) 
Storage temperature (T-T)
-40 – 70 °C
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Operating relative humidity (H-H) 
5 – 95%
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Operating temperature (T-T) 
Operating temperature (T-T)
0 – 40 °C
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Weight & dimensions

Package width 
Package width
263 mm
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Package depth 
Package depth
243 mm
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Package height 
Package height
70 mm
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Package weight 
Package weight
1.59 kg
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Packaging content

Stand included 
Yes
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Cables included 
LAN (RJ-45)
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Number of handles included 
Number of handles included
1 pc(s)
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Handset 
Yes
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Logistics data

Country of origin 
Country of origin
Taiwan
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