Introducing the POLY CCX 500 Business Media Phone, designed with Open SIP support and PoE capability, compliant with GSA and TAA standards. This advanced communication device is perfect for professional environments that demand reliable and efficient telephony solutions.

The Poly CCX 500 Business Media Phone is a professional device designed for efficient business communication. It supports Open SIP protocol and is PoE-enabled, which allows it to be powered through an Ethernet cable, simplifying installation and reducing clutter. The phone is compliant with GSA/TAA standards, ensuring it meets certain governmental purchasing criteria. This model, number 849B5AA#AC3, is not localized, making it suitable for a global user base.

Design

Product type 
Product type
IP Phone
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Handset type 
Wired handset
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Product colour 
Product colour
Black
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Phone features

Lines quantity 
Lines quantity
24 lines
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Caller ID 
Caller ID
Yes
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Display

Display 
Display
LCD
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Display diagonal 
Display diagonal
12.7 cm (5")
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Display resolution 
Display resolution
720 x 1280 pixels
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Aspect ratio 
Aspect ratio
16:9
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Touchscreen 
Touchscreen
Yes
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Audio

Speakerphone 
Speakerphone
Yes
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Voice codecs 
G.711alaw, G.711ulaw, G.722, G.729ab, OPUS, iLBC
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Network

Ethernet LAN 
Ethernet LAN
Yes
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Ethernet LAN data rates 
Ethernet LAN data rates
10,100,1000 Mbit/s
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Ethernet LAN interface type 
Ethernet LAN interface type
Gigabit Ethernet
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Wi-Fi 
Wi-Fi
No
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Bluetooth 
Bluetooth
Yes
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Bluetooth version 
Bluetooth version
4.2
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Ports & interfaces

USB 2.0 ports quantity 
USB 2.0 ports quantity
1
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USB Type-C ports quantity 
1
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RJ-9 ports quantity 
1
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Ethernet LAN (RJ-45) ports 
Ethernet LAN (RJ-45) ports
2
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Power

Power over Ethernet (PoE) 
Power over Ethernet (PoE)
Yes
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Operational conditions

Storage temperature (T-T) 
Storage temperature (T-T)
-40 – 70 °C
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Operating relative humidity (H-H) 
5 – 95%
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Operating temperature (T-T) 
Operating temperature (T-T)
0 – 40 °C
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Weight & dimensions

Package width 
Package width
263 mm
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Package depth 
Package depth
243 mm
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Package height 
Package height
70 mm
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Package weight 
Package weight
1.59 kg
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Packaging content

Stand included 
Yes
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Cables included 
LAN (RJ-45)
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Number of handles included 
Number of handles included
1 pc(s)
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Handset 
Yes
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Logistics data

Country of origin 
Country of origin
Taiwan
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